Pricing at Serene AcuHealing

At Serene AcuHealing, I believe pricing should be clear and straightforward, so you know what to expect before booking.

Every appointment includes time to understand your concerns, review your progress and provide personalised Western Medical Acupuncture tailored to your individual needs.

Whether you're seeking support with pelvic health, women's health, continence, pain, digestive health, stress, sleep or general wellbeing, your treatment will be guided by your symptoms, medical history and treatment goals.

You can choose an initial consultation, individual follow-up appointments or an optional three-session treatment plan if you prefer to book a series of treatments.

There is no pressure to purchase a treatment plan, and you can continue booking individual appointments as needed.

If you have private health insurance, your policy may contribute towards acupuncture treatment. Receipts can be provided to support claims, but coverage varies by insurer and policy. Appointments are charged at the standard rate when using private health insurance.

• Payment: The three-session treatment plan must be paid for in full at the time of purchase.
• Validity: All three sessions must be used within six weeks of the first session. Any unused sessions remaining after the expiry date will be forfeited.
• Cancellations and rescheduling: A minimum of 48 hours’ notice is required to cancel or reschedule an appointment. Appointments cancelled or rescheduled with less than 48 hours’ notice, or missed without notice, may be counted as a used session.
• Changes by the clinic: If I need to cancel or reschedule an appointment, I will offer an alternative appointment. Where necessary, reasonable arrangements will be made to ensure clients have a fair opportunity to use their sessions within the validity period.
• Refunds: Treatment plans are non-refundable once purchased, except where a refund is required by law or agreed in exceptional circumstances.
• Optional treatment plans: Treatment plans are entirely optional. Individual follow-up appointments remain available at the standard follow-up rate.

By purchasing a treatment plan, you agree to these terms and conditions.